Frequently Asked Questions

About

1. What is Pocket?
2. Where is Pocket available?
3. Does Pocket support alternative cryptocurrencies?

Buying

1. How do I buy bitcoin with Pocket?
2. When is my bitcoin buy executed?
3. How long is my order valid?
4. When do I need a new order?
5. Are there any limits?
6. Are there any fees?
7. What is the minimum amount?

Bank payment

1. How long does the bank payment take?
2. How do instant payments work?
3. How do I set up my standing order?
4. What do I do when I change my bank account?
5. Can Pocket withdraw from my bank account?

Wallet

1. Which wallets does Pocket support?
2. Must my wallet be connected to receive bitcoin?
3. How do I confirm my Bitcoin address?
4. Why must I confirm my Bitcoin address?
5. How do I share my entire wallet (xpub)?
6. Can I change my bitcoin address?
7. Can Pocket access my bitcoin?

Still have a question? Do not hesitate to contact us.