Published on May 11, 2021
Our users privacy is dear to us. We want to be transparent about the data we collect and process.
Our business operations requires us to collect certain personal information from our clients. We only ask for and collect data that is needed to provide our service. We do not not track our users across our platform.
2. Who is responsible?
Pocket App GmbH, Industriestrasse 33, CH - 5242 Lupfig is responsible for the collection, use, disclosure, retention and protection of your personal information in accordance with our privacy standards, this Privacy Notice, as well as any applicable national laws.
3. What is personal information?
Personal information or personal data refers to any information relating to you as a natural person. This includes name, place of residence, e-mail address or idendtification documents but also IP or Bitcoin addresses.
4. Information we may collect about you
4.1. The information that we collect from you
While you use our Bitcoin exchange service within the specified thresholds we collect:
If you want to exchange within our extended limits and decide to go through our video identification process, we further collect:
In case you order any physical goods from our webshop we collect data in relation to the shipment procedure:
4.2. Information we collect about you automatically
Log Information that is generated by your use of our website that is automatically collected and stored in our server logs. This may include, but is not limited to, device-specific information, location information, system activity and any internal and external information related to pages that you visit;
4.3. Information we receive about you from other sources
The banks you use to transfer money to us will provide us with your basic personal information, such as your name and address, as well as your financial information such as your bank account details;
5. How do we protect personal information?
6. Lawful basis for processing your personal information
7. Disclosure of your personal information
We are not disclosing your confidential information with any third party except:
8. Where we store your personal data
Our services are supported by a network of servers and other infrastructure and information technology, including, but not limited to, third-party service providers. We and our third-party service providers and business partners store and process your personal data in the European Union and Switzerland.
9. Privacy when using digital assets and blockchains
When you are consuming our services that include the use of the Bitcoin, your transactions are recorded in a public blockhain. Public blockchains are intended to immutably store transactions accross wide networks of computer systems. Due to their public nature, blockhains are open to forensic analysis that can lead to deanonymization and revelation of private financial information.
Because the Bitcoin blockchain is decentralized we are not able to erase, modify, or alter any information from it.
10. Data Retention
We store your data only as long as it is necessary to fulfill the purpose under which they were collected and to comply with the governing laws. This period may differ dependent on the type of data. As soon as we no longer need your data, it will be deleted.
12. Your rights regarding your personal information
13. Changes to this Privacy Notice
Our Privacy Notice is reviewed regularly to ensure that any new obligations and technologies, as well as any changes to our business operations and practices are taken into consideration, as well as that it remains abreast of the changing regulatory environment. Any personal information we hold will be governed by our most recent Privacy Notice.
If we decide to change our Privacy Notice, we will post those changes to this Privacy Notice and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
14. Get in contact
If you have questions regarding this Privacy Notice or the data we collect about you, please get in touch per e-mail: firstname.lastname@example.org.