At Pocket, our mission has always been simple: to make owning and saving bitcoin effortless — and always self-custodial.
Over almost five years, more than 50,000 customers across Switzerland and Europe have trusted Pocket as a way to stack sats without giving up financial sovereignty.
We’ve worked hard to stay true to Bitcoin’s values, even as regulations evolved around us. Now, new rules mean we have to take one more step to keep Pocket alive for the long term.
What’s Changing and Why
By December 8th, 2025, all unverified users will need to complete a one-time verification (full KYC) to keep using our service.
As you know Swiss regulators have lowered the “KYC-light” threshold to CHF 999 / EUR 999 per month, and new international frameworks such as CARF and MiCAR require full identity verification for all “crypto” services.
So to keep serving you — and to ensure Pocket remains a secure, independent, and fully compliant Swiss business — we’ll be introducing full verification for all users.
We’ve Pushed This As Far As We Could
Over the last five years, we’ve done everything in our power to keep Pocket simple and true to Bitcoin’s spirit. We’ve fought hard to maintain the KYC-light model and keep limits as high as legally acceptable. We invested significant time and resources in doing so. Unfortunately, we’ve now reached the point where further exceptions are no longer possible.
Now we have to fully verify all Pocket users. We don’t take this step lightly — we share your frustration — but it’s the only way to ensure Pocket can continue operating for the long term.
The upside? Once this change is behind us, we’ll finally be able to put all our focus back where it belongs: expanding and improving the best, most sovereign bitcoin service in Europe.
The Full Pocket Experience
Once verified, you’ll enjoy the complete Pocket experience — the same one built by and for bitcoiners:
👛 Self-custody by design — your bitcoin always goes directly to your own wallet
📈 Automatic investing — grow your stack with recurring buys
🆙 Higher limits and more flexibility — go beyond CHF 1,000 per month
🥷 No address reuse — every payout to a new address for better privacy
🔐 Encrypted communication — your data and messages stay protected
📞 Real human support — our team, not a bot
Privacy, Done the Right Way
We’re not fans of data collection — never have been.
That’s why we only collect what’s absolutely required and handle all verification entirely in-house, on our own infrastructure.
No third-party KYC providers, no outsourcing. This gives us full control over how your data is processed, encrypted, and protected.
Our goal is to comply with what’s necessary — and nothing more — while going above and beyond to keep your personal information secure.
What You Need to Do
Complete your one-time verification before December 8th, 2025.
If you’ve already completed verification, there’s nothing more to do — you can keep using Pocket as usual.
You can check your current status in our portal.
After December 8th, 2025 only verified users will be able to continue buying and selling bitcoin through Pocket
You’ll receive reminders and easy step-by-step instructions well before the deadline. And as always, if you have any questions, our team is here to help.
Staying True to Bitcoin
This change doesn’t alter who we are or what we believe in.
Pocket remains a bitcoin-only service focused on self-custody, privacy, and financial sovereignty.
We’re adapting — not giving in — so that you can continue stacking sats effortlessly, securely, and in full control.
– The Pocket Team